Features

Everything it takes to run trash like software.

From the dispatch desk to the cab to the customer's inbox — one platform, one source of truth, one bill. Here is what lives inside.

OS Hauler dispatch dashboard
For dispatchers & the office

Run the whole yard from one command center

Every job, every truck, every dumpster, and every dollar in one live board. Build the day in minutes, then watch it execute in real time.

Stop reconstructing the day from sticky notes, text threads, and three browser tabs. The office sees exactly what the field sees — and changes broadcast instantly.

Drag-and-drop dispatch board

Pull jobs from the unassigned queue, drop them onto a truck, and reorder the stop sequence with a click. Every change broadcasts to drivers in real time, so dispatch and the cab never disagree.

Live route map

See every truck on one map with status, ETA, and the customer it is heading to. Spot a truck stuck off-route or a stop running long before the customer ever calls.

KPI command center

Tiles for today, in-progress, completed, and exceptions update as drivers work. The numbers you used to total up by hand are always current and one glance away.

Scheduling calendar

Plan a week, a month, or a season ahead. See capacity by truck, by service area, and by day. Recurring contracts auto-populate; holidays and driver PTO land where you expect them.

Dumpster inventory tracking

Know where each roll-off is, how long it has been on site, which customer has it, and which truck dropped it. Aged-pending alerts surface containers that have been out too long.

Exceptions & alerts

When a stop is skipped, a clock-out is missed, or a 30-yarder sits past its window, the board flags it. Handle the three things that need you instead of scanning the forty that do not.

For drivers in the cab

Show up, tap start, get it done

A mobile app drivers actually like — built for one-handed use, gloves on, sun glaring, with the simplest possible action for the most common task.

No clipboard, no end-of-day paperwork, no calling dispatch to ask what is next. The manifest is in their pocket and every tap syncs straight back to the office.

Today's manifest, in your pocket

Tap a stop to start it, see directions, customer notes, and the exact dumpster the office expects you to bring. Built for one-handed use in the cab.

Photo & signature capture

Snap before-and-after photos at every stop and capture a signature on screen when it matters. Everything syncs back to dispatch and lives on the job for good.

QR-scan dumpsters

Scan the QR sticker on a roll-off to update its status instantly — delivered, swapped, picked up. No typing, no menus. Point, scan, done.

Turn-by-turn navigation

Hand off to the driver's preferred maps app with one tap, or use the in-app route view to see the whole day at a glance.

GPS gated to the shift

Drivers clock in to start their shift, and GPS tracking is gated to clocked-in time only — real accountability without surveilling people on their lunch break.

For your customers

No phone tag, no surprises

A self-service portal that gives customers what they actually want — visibility, control, and the ability to pay you from a phone at 11pm without picking up a call.

The "where is my truck?" call and the "can I get a swap?" voicemail both go away. Customers serve themselves, and your office handles the work instead of the phone.

Self-service portal (PIN or link)

Customers reach their portal with a simple PIN or a one-tap link under your brand. They see only their jobs, their invoices, their sites — never anyone else’s.

Request swap, pickup, or new dumpster

Customers can request a swap, schedule a pickup, or order a new haul without picking up the phone. Requests land in your dispatch queue tagged and ready.

SMS + email notifications

Automatic SMS and email keep customers in the loop the moment a dumpster moves — delivered, en route, swapped, picked up. The status-check call disappears.

Online invoice payment

Customers pay with a card, ACH, or a stored payment method straight from the invoice. The money hits faster and your AR aging stays clean.

In-portal messaging

Customers ask a question right from the job page. Your AI assistant drafts a reply, you approve and send — and the whole thread stays on the job.

The full platform

The capabilities underneath it all

The boring, load-bearing stuff that makes the day-to-day work — built right, from the schema up.

Roll-off tracking

Every container accounted for, from the yard to the site to the transfer station and back.

Recurring routes

Weekly residentials, monthly commercial pulls, quarterly site visits — spawned on schedule so you do not have to.

Invoicing & payments

Turn completed jobs into invoices in seconds. Stripe-backed card and ACH payments, clean aging.

AI agents

Reply drafting, scheduling suggestions, and exception detection. The AI proposes; your team disposes.

Audit log

Who did what, when, from where. Searchable, exportable to CSV, owner-only access.

Maintenance tracking

Keep trucks and equipment on the road. Log service, flag downtime, and keep capacity honest.

Dump-ticket logging

Capture every weight ticket and tie it to the originating job. Tonnage reports without spreadsheet wrangling.

Reporting

Tonnage by customer, revenue by truck, jobs by month. Run the numbers your accountant keeps asking for.

Multi-tenant security

Row-level security at the database layer. Tenant A literally cannot see tenant B’s data.

Custom branding

Your logo, your colors, your portal slug. Customers see your company, not ours.

Alert rules engine

Notify the owner when a 30-yard sits past 14 days, an account crosses 60-day aging, or a clock-out is missed.

Route optimization

Sequence stops for the day so trucks cover ground efficiently and drivers spend less time backtracking.

See it in action

Ready to see it on your fleet?

A 30-minute demo tailored to your fleet size and the kind of work you do. Real humans reply within one business day.